Terms of Service

About These Terms

These terms govern your use of this website, operated by Out the Matrix, Inc. By using the site or submitting a form, you acknowledge these terms. If you do not agree with them, please do not use the site.

What This Website Is

This website provides information about Out the Matrix, Inc. and allows visitors to submit inquiries. Submitting a form through this website — a housing inquiry, a referral, an employer or sponsorship inquiry, or a general message — is a request for information. It is not an application for admission, it does not reserve a room or bed, and it does not create an agreement of any kind.

No Guarantee of Availability or Admission

An inquiry does not guarantee admission, an available bed, housing, employment, treatment placement, financial assistance, or any particular result. Availability depends on property readiness, eligibility, location, applicable requirements, and program capacity. Any pricing shown on this site is informational and is not a quote.

Room and Board Scope

Out the Matrix's residential role is to provide room and board: accommodations, meals, and the housing-related services expressly included in each resident's written agreement.

Personal care, medication services, nursing, therapy, treatment, and ongoing protective supervision are not included in the room-and-board offering. Residents may arrange those services directly with independent, appropriately licensed or authorized providers under separate agreements. Using an outside provider does not automatically exempt a property from licensing or permitting requirements.

Your written agreement and quote — not this website — govern what is included, what costs extra, and the terms of your stay. Where this website and a signed agreement differ, the signed agreement controls.

Not a Substitute for Emergency or Clinical Services

This website is not a substitute for emergency services, licensed medical care, mental-health treatment, substance-use treatment, or legal representation. Clinical services are provided only by independently licensed professionals or organizations. If someone is experiencing an immediate medical, mental-health, overdose, or safety emergency, call 911 or contact the appropriate local emergency service.

Information on This Site

We aim to keep the information on this site accurate, but program details, availability, pricing, market status, and services change. Content on this site is provided for general information and may not reflect current conditions. Contact us to confirm details relevant to your situation.

Acceptable Use

When using this site or submitting a form, you agree not to:

• Submit false information, or submit information about another person without their knowledge
• Submit sensitive information such as government identification numbers, financial account details, or medical records through our public forms
• Attempt to interfere with the operation or security of the site
• Use the site for unlawful purposes

Third-Party Links

This site may link to other websites. We are not responsible for the content or practices of those sites.

Changes to These Terms

We may update these terms from time to time. The date at the top of this page reflects the most recent revision.