Privacy Policy

What This Policy Covers

This policy describes how Out the Matrix, Inc. ("Out the Matrix," "we," "us") handles information submitted through this website. It applies to the forms on this site, including housing inquiries, participant referrals, employer partnership inquiries, sponsorship inquiries, and the general contact form.

Information You Submit

When you submit a form on this website, we receive the information you choose to enter. That may include:

• Your name and contact details (phone number, email address)
• Your preferred contact method and preferred location
• Your room preference and desired move-in timeframe
• Any accommodation request or message you choose to include
• If you are submitting a referral or partnership inquiry, details about your organization or relationship to the person referred

How We Use Submitted Information

We use the information you submit to:

• Respond to your inquiry and follow up using the contact method you selected
• Discuss location, room arrangement, availability, and pricing where relevant
• Prepare a written quote or agreement where a housing inquiry progresses
• Coordinate referrals with the source who submitted them, where applicable
• Evaluate employer, sponsorship, or community partnership inquiries

Sharing and Service Providers

Form submissions on this website are processed by a third-party form and email service so that we receive and can respond to your inquiry. That provider processes the submitted content on our behalf in order to deliver it to us and to protect the form against automated abuse.

We do not sell the information you submit. We do not share it with advertisers. We may share information when we are required to do so by law, or where we need to involve a partner organization to respond to a specific inquiry you have raised — for example, connecting you with a housing partner or a referral source you have identified.

Automated Abuse Protection

Our forms are protected against automated submissions. When you submit a form, a challenge may be presented in your browser and a verification token is included with your submission. This is used to confirm that the submission came from a person rather than a bot.

How Long We Keep Information

We keep inquiry and referral information for as long as we need it to respond to your inquiry and to maintain our records of the request. You may ask us to delete information you have submitted; see the contact section below.

Your Choices and Requests

You can contact us at any time to:

• Ask what information we hold that you submitted through this website
• Ask us to correct information that is inaccurate
• Ask us to delete information you submitted
• Ask us to stop contacting you about an inquiry

To make a privacy request, contact us using the details below. Please include enough information for us to identify the submission you are asking about.

Children

This website and our housing inquiries are intended for adults. We do not knowingly collect information from children through this website.

Changes to This Policy

If our practices change, we will update this page and revise the date shown at the top.